1. Introduction

This Privacy Policy explains how OBNYX collects, uses, stores, discloses, and protects personal data when you use our website, application, AI workspace, chat features, file tools, PowerOps workflows, payment features, and related services.

By using OBNYX, you agree to the collection and use of information as described in this Privacy Policy.

If you do not agree, do not use OBNYX.

For privacy questions, contact:

support@obnyx.com

Designer note: Strongly recommended to create a dedicated email: privacy@obnyx.com.

2. Scope of This Policy

This Privacy Policy applies to:

• obnyx.com;
• app.obnyx.com;
• OBNYX accounts;
• AI chat usage;
• uploaded files;
• prompts and outputs;
• PowerOps workflows;
• audio and video processing;
• billing and subscription activity;
• customer support communications;
• website analytics and cookies.

This Policy does not apply to third-party websites, apps, services, or platforms that OBNYX does not control.

3. Personal Data We Collect

We may collect the following types of information.

A. Account Information

When you create or manage an account, we may collect:

• name;
• username;
• email address;
• profile picture;
• preferred name;
• password or authentication information;
• account settings;
• plan information;
• subscription status;
• billing status;
• usage status.

B. Personalization Information

OBNYX may allow you to personalize your assistant experience.

This may include:

• preferred name;
• role;
• industry;
• goals;
• tone preferences;
• response depth;
• output format;
• decision style;
• reminder preferences;
• assistant behavior preferences;
• styles or tones you want OBNYX to avoid.

We use this information to make OBNYX feel less generic and more relevant to your work.

C. User Content

When you use OBNYX, we may process content you submit, upload, paste, record, or generate.

This may include:

• chat messages;
• prompts;
• files;
• documents;
• PDFs;
• spreadsheets;
• images;
• audio recordings;
• videos;
• transcripts;
• links and URLs;
• financial statements;
• conversation threads;
• notes;
• business documents;
• outputs generated by OBNYX.

User Content may contain personal data depending on what you choose to upload or submit.

D. PowerOps Inputs and Outputs

When you use PowerOps, we may process information related to the workflow you choose.

Examples:

• LedgerSense or LedgerIntel may process statement files and financial transaction information.
• Speak2Summary may process audio, recordings, transcripts, and meeting content.
• MindMeld or ChatGenius may process conversations, threads, transcripts, and participant wording.
• WorthLens may process product, seller, hotel, restaurant, listing, offer, brand, or URL information.
• MatchFun may process match details and sports context.
• VideoSense may process uploaded videos, audio tracks, transcripts, visual scenes, captions, and generated content assets.

Only upload information you have the right to use and process.

E. Billing and Payment Information

Payments are processed by third-party payment providers such as Stripe.

OBNYX may receive limited payment-related information such as:

• customer ID;
• subscription plan;
• payment status;
• billing cycle;
• invoice status;
• transaction status;
• top-up purchase status;
• cancellation or renewal status.

We do not intentionally store full card numbers on OBNYX servers. Payment details are handled by the payment provider.

F. Usage and Technical Information

We may collect technical and usage data such as:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• app actions;
• login times;
• session information;
• error logs;
• model usage;
• token usage;
• feature usage;
• uploaded file metadata;
• workflow activity;
• approximate location based on technical data;
• security and abuse-prevention logs.

G. Communications

If you contact us, we may collect:

• your name;
• email address;
• message content;
• support request details;
• attachments you send;
• communication history;
• feedback or complaints.

4. How We Use Personal Data

We may use personal data to:

• create and manage accounts;
• provide OBNYX services;
• process prompts, files, audio, video, and workflows;
• generate AI outputs;
• personalize your experience;
• manage subscriptions and token balances;
• process payments and billing events;
• provide support;
• troubleshoot errors;
• monitor performance;
• improve product reliability;
• prevent fraud, abuse, and security threats;
• enforce our Terms;
• communicate service updates;
• comply with legal obligations;
• maintain business records.

We do not sell your personal data.

5. AI Processing

OBNYX uses AI models and related technology to generate outputs.

When you use AI chat, file tools, or PowerOps, your inputs and relevant context may be sent to AI model providers or infrastructure providers so the service can work.

Depending on the provider and configuration, submitted data may be processed under that provider’s terms, privacy commitments, retention rules, and security practices.

We aim to use service providers appropriate for the type of processing involved, but you should avoid uploading sensitive information unless necessary and appropriate.

6. Important Warning About Sensitive Information

OBNYX may process highly sensitive information if you upload it.

This may include:

• financial records;
• bank statements;
• private conversations;
• medical documents;
• legal documents;
• employment records;
• personal identifiers;
• business secrets;
• confidential client information;
• children’s information;
• passwords or credentials.

Do not upload passwords, API keys, private keys, login credentials, or secret access information.

If you upload sensitive information, you confirm that:

• you have the right to upload it;
• you understand it may be processed by OBNYX and service providers;
• you are responsible for verifying outputs before acting;
• you will not use OBNYX as a replacement for professional advice.

7. How We Share Personal Data

We may share personal data with trusted service providers when necessary to operate OBNYX.

These may include:

• hosting providers;
• database providers;
• file storage providers;
• AI model providers;
• transcription or media processing providers;
• payment processors;
• analytics providers;
• email providers;
• security providers;
• customer support tools;
• legal, accounting, or compliance advisors.

We may also disclose information:

• if required by law;
• to protect OBNYX, users, or others;
• to enforce our Terms;
• to investigate abuse, fraud, or security issues;
• during a merger, acquisition, restructuring, sale, or transfer of business assets.

We do not sell personal data.

8. International Transfers

OBNYX and its service providers may process or store information in countries outside your location.

Where required, we take reasonable steps to ensure personal data transferred overseas receives a standard of protection comparable to applicable legal requirements.

By using OBNYX, you understand that your information may be processed outside your country.

9. Cookies and Similar Technologies

OBNYX may use cookies and similar technologies to:

• keep you logged in;
• remember preferences;
• improve website performance;
• understand usage;
• measure marketing effectiveness;
• detect abuse or security issues.

You can control cookies through your browser settings. Blocking some cookies may affect website or app functionality.

Designer note: If analytics, Meta Pixel, Google Tag Manager, or other advertising trackers are used, add a cookie banner and update this section with exact tool names.

10. Data Retention

We retain personal data only as long as reasonably necessary for the purposes described in this Policy, including:

• providing the service;
• maintaining your account;
• keeping billing records;
• complying with law;
• resolving disputes;
• preventing abuse;
• maintaining security;
• improving reliability;
• preserving backups.

User Content, files, prompts, outputs, and workflow records may be retained while your account is active unless deleted earlier according to available product controls.

Some information may remain in backups, logs, billing records, or legal records for a limited period even after deletion or cancellation.

When data is no longer needed, we will delete, anonymise, or securely dispose of it where reasonably practicable.

11. Data Security

We use reasonable technical, administrative, and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online service is completely secure.

You are responsible for:

• using a strong password;
• keeping login details confidential;
• logging out from shared devices;
• not uploading unnecessary sensitive data;
• notifying us if you suspect unauthorised access.

12. Your Rights and Choices

Depending on applicable law, you may have rights to:

• request access to your personal data;
• request correction of inaccurate personal data;
• request deletion of certain data;
• withdraw consent where processing is based on consent;
• object to certain uses;
• request information about how your data is used;
• close your account.

To make a request, contact:

support@obnyx.com

We may need to verify your identity before processing your request.

Some requests may be limited by legal, billing, security, fraud prevention, backup, or operational requirements.

13. Withdrawal of Consent

Where we rely on your consent, you may withdraw consent by contacting us.

Withdrawing consent may affect our ability to provide certain services. For example, if you withdraw consent for required account or service processing, you may no longer be able to use OBNYX.

14. Marketing Communications

If we send marketing emails, you may unsubscribe using the link in the email or by contacting us.

We may still send important non-marketing messages, such as:

• billing notices;
• account notices;
• security alerts;
• service updates;
• legal notices;
• support replies.

15. Children’s Privacy

OBNYX is not intended for children.

Do not use OBNYX if you are below the minimum age required by applicable law to create an account or enter into a binding agreement.

Do not upload children’s personal data unless you have the legal right and authority to do so.

If we learn that we have collected children’s personal data inappropriately, we may delete it.

16. Third-Party Links

OBNYX may contain links to third-party websites, services, or resources.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

You should review the privacy policies of third-party services before using them.

17. Third-Party AI and Payment Providers

OBNYX may use third-party AI providers, payment processors, infrastructure providers, and other service providers.

These providers may process personal data according to their own terms and privacy policies.

For payments, Stripe or another payment provider may collect and process payment details directly. OBNYX does not intentionally store full card numbers.

For AI processing, prompts, files, transcripts, or other workflow inputs may be sent to third-party AI providers where needed to generate output.

Do not submit information you are not comfortable being processed for service delivery.

18. Business Transfers

If OBNYX is involved in a merger, acquisition, financing, restructuring, sale of assets, or transfer of business, personal data may be transferred as part of that transaction.

We will take reasonable steps to ensure the receiving party handles personal data consistently with this Privacy Policy or provides notice if practices materially change.

19. Data Breach Handling

If we become aware of a data breach affecting personal data, we will assess the breach and take appropriate steps according to applicable law.

Where required, we will notify affected users and/or relevant authorities.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you through the website, app, email, or account notice.

Your continued use of OBNYX after the updated Policy becomes effective means you accept the updated Policy.

21. Contact Us

For privacy questions, access or correction requests, deletion requests, complaints, or data protection concerns, contact:

support@obnyx.com

Recommended dedicated privacy contact:

privacy@obnyx.com